Customer Reviews

Rating: 5 out of 5

Quick and efficient.

Joiclyn A. Lacombe – August 21, 2026
Rating: 5 out of 5

Neil was excellent to work with eager and willing at anytime to solve any problems or questions that came up along the way!!

Garrett H. Mobile – August 9, 2026
Rating: 5 out of 5

I represented the seller and not buyer but appraiser was on time and easy to work with which is important Closed on time.

Amy W. Long Beach – August 1, 2026
Rating: 5 out of 5

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and…

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and kind throughout the entire process. I’m so grateful for everything she did to help us get to closing and would absolutely recommend her to anyone looking for a great mortgage lender!

Kendall Loren Mulina D. Baton Rouge – August 22, 2026
Rating: 5 out of 5

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and kind throughout the entire process. I’m so grateful for everything she did to help us get to closing and would absolutely recommend her to anyone looking for a great mortgage lender!

Kendall Loren Mulina D. Baton Rouge – August 22, 2026
Rating: 5 out of 5

Awesome experience

Abby B. Denham Springs – August 3, 2026
Rating: 5 out of 5

Randi was very helpful throughout the process!

Colin F. Abita Springs – July 23, 2026
Rating: 5 out of 5

Randi goes above and beyond to assist in the application, approval, closing – entire loan process.

Catherine L C. Mandeville – July 31, 2026
Rating: 5 out of 5

Jason is ahead of the game. He makes himself easily accessible for clients to get the process finished.

Closing on a home takes a lot of paperwork and Jason makes that process easy.

Bradford W. Lafayette – August 8, 2026
Rating: 5 out of 5

Ashley was on top of everything from the start, she was completely accommodating to our busy schedules, she handled everything amazingly !

Jamie O. Lake Charles – August 29, 2026
Rating: 5 out of 5

My experience was great I would not have had it any other way.

Caden Michael H. Bay Springs – July 22, 2026
Rating: 5 out of 5

Lindsey was great and very helpful! She made the process very easy.

Benjamin Blake R. Reynolds – August 15, 2026
Rating: 5 out of 5

Communication

Scott W. Covington – July 27, 2026
Rating: 5 out of 5

Working with Ashley Neely made our home-buying process so much easier. She did an amazing job keeping everything on track and was always quick to respond to our questions. Her prompt communication and professionalism are unmatched!

Jessica M. August 30, 2026
Rating: 5 out of 5

John was great and very easy to work with!

Keegan N. Oxford – August 21, 2026
Rating: 5 out of 5

Very helpful, prompt and efficien.

Chrissy C. Port Allen – July 22, 2026
Rating: 4 out of 5

What they said they were going to do they did. We had a little hiccup, but Frannie took full responsibility and made it right immediately. People make mistakes, but not everyone owns up to their mistakes. That goes a long way with me so that’s why my experience was GREAT!

Christian Blair L. Carencro – August 6, 2026
Rating: 5 out of 5

Very communicative

Breann D. Baton Rouge – July 26, 2026
Rating: 5 out of 5

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire…

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire process. They were always quick to answer questions, explain each step, clearly, and make sure everything was understood. Their attention to detail and commitment to making the closing process was seamless. Thanks to Stephanie and Christy. Everything came together efficiently and without unnecessary stress or delays. I truly appreciate all of your hard work and dedication and would highly recommend GMFS, Stephanie, and Christy to anyone looking for a leading team they can trust.

Magaly C. Covington – August 27, 2026
Rating: 5 out of 5

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire process. They were always quick to answer questions, explain each step, clearly, and make sure everything was understood. Their attention to detail and commitment to making the closing process was seamless. Thanks to Stephanie and Christy. Everything came together efficiently and without unnecessary stress or delays. I truly appreciate all of your hard work and dedication and would highly recommend GMFS, Stephanie, and Christy to anyone looking for a leading team they can trust.

Magaly C. Covington – August 27, 2026
Rating: 4.75 out of 5

People working athere were great. They were very responsive, knowledgeable, informative, honest and direct.

Edward A R. Slidell – August 10, 2026
Rating: 5 out of 5

Lance is very knowledgeable and efficient with the entire loan process. There was never a point where I felt unsure about each step of the way.

Earl L C. Zachary – July 29, 2026
Rating: 5 out of 5

Yall made everything so simple and stress free!! Closing and submitting paperwork was a breeze thank yall so much for helping us get our forever home!

Joshua B. Denham Springs, LA – July 21, 2026
Rating: 5 out of 5

One time close, with being able to buy down the loan was great for my needs. Thank you.

Matthew W. Saraland – August 4, 2026
Rating: 5 out of 5

Stephanie is great with communication. Never waits to reachout for new clients. Stephanie genuienly wants the best for all her clients and that’s why we choose GMFS.

Tiffany L. Mandeville – August 19, 2026
Rating: 5 out of 5

Brandon was very attentive to our needs, answered all the questions, and was always available no matter what was going on. Very transparent, nothing left unturned.

Stephen Allen S. Greenwell Springs – July 23, 2026
Rating: 4.75 out of 5

The overall experience was great and the team was patient, communicative, respectful, responsive and very understanding with me although I was upset and impatient at times due to stress of me relocating from another state and this being the third home I placed an offer on. The GMFS Team never wavered nor gave up on me and they just kept moving forward. I really appreciate them and will use them again if I consider buying agai n

Dawn Evangeline M. Mobile – July 22, 2026
Rating: 5 out of 5

Prompt, courteous and kept us aware of what to be ready to do next. These wonderful communications made our job quite easy. Here is a picture of us setting up to celebrate closing in our finest furniture.

cshrader1 August 27, 2026
Rating: 5 out of 5

From day one, MeLisa, Laura, Lindsay and the GMFS team provided prompt, proactive, patient, professional, and personalized handling of our loan process. Their ability to understand the unique nuances of our situation was unsurpassed. Clearly heads and shoulders above other lending teams I have ever worked with, even surpassing several…

From day one, MeLisa, Laura, Lindsay and the GMFS team provided prompt, proactive, patient, professional, and personalized handling of our loan process. Their ability to understand the unique nuances of our situation was unsurpassed. Clearly heads and shoulders above other lending teams I have ever worked with, even surpassing several highly-rated national banks and financial services I have previously used. Communication, advocacy, and genuine care were constant throughout several detours during our home search process. MeLisa and GMFS have my utmost trust, earned my strongest recommendation, and are an absolute FIRST CALL for future home lending needs.

Sam H. July 22, 2026
Rating: 5 out of 5

From day one, MeLisa, Laura, Lindsay and the GMFS team provided prompt, proactive, patient, professional, and personalized handling of our loan process. Their ability to understand the unique nuances of our situation was unsurpassed. Clearly heads and shoulders above other lending teams I have ever worked with, even surpassing several highly-rated national banks and financial services I have previously used. Communication, advocacy, and genuine care were constant throughout several detours during our home search process. MeLisa and GMFS have my utmost trust, earned my strongest recommendation, and are an absolute FIRST CALL for future home lending needs.

Sam H. July 22, 2026
Rating: 4.5 out of 5

Always available if we had questions, and quick to respond

Savannah C. Baton Rouge – August 15, 2026
Rating: 5 out of 5

John was very patient,kind, caring and most helpful person I’ve met. I wouldn’t made it through this process without him.

Susie J. Elko – July 22, 2026
Rating: 5 out of 5

very helpful the whole way

Chase M. Baton Rouge – August 18, 2026
Rating: 5 out of 5

Grwat experience! Thank you!

Jaylee R. Oxford – July 30, 2026
Rating: 5 out of 5

Great people, very helpfull all the way

Hector Daniel R. Lake Charles – July 28, 2026
Rating: 5 out of 5

The only negative were the hours that I had to be at the house for the PDR.

Cindi R. Mandeville – August 22, 2026
Rating: 5 out of 5

Darren was very professional and easy to communicate with. From start to finish he had our loan closed in a couple of weeks.

Dale S. Port Allen – July 22, 2026
Rating: 5 out of 5

Lending options/services are great. Thank you.

matthew w. August 4, 2026
Rating: 5 out of 5

Neil was able to help us close in the short amount of time that we needed

Leonard T. Florence – August 2, 2026
Rating: 5 out of 5

I worked with Crystal on a traditional mortgage loan. She was great, always easy to reach, quick to respond, and made the process simple. I have reached out several more times and even when she doesn’t have exactly what I need she is always willing to answer my questions and help.

Stacy W. August 10, 2026
Rating: 5 out of 5

Ashley is extremely knowledgeable through every step of the mortgage process. We had a stress free experience !

Whitney Robertson B. Iowa – July 31, 2026
Rating: 5 out of 5

Lance, was Very attentive in the goal my son and I was trying to achieve in Eradicating our credit card debt. Lance and his team went Above and Beyond to walk us through the entire process in Excellence!

Cynthia D C. Zachary – July 25, 2026
Rating: 5 out of 5

Both Melissa and Laura Knoll kept us informed at all times, Laura Hartley did a wonderful job of keeping us well informed and let us know what to expect next. We were so very pleased with the wonderful service that we had and nothing was late at all Thanks to all of you, yall are our Heroes! Cliff and Kay

Andrew Clifton S. Baton Rouge – August 27, 2026
Rating: 5 out of 5

Brad was great to work with. He and his team kept the process on track and moving forward. Always pleasant and friendly.

Braden Roy P. Gonzales – August 9, 2026
Rating: 4.5 out of 5

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she…

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she explained to me why It looked like it did and then proceeded to explain that by time we closed it would look different. She was also kind enough to answer all of my phone calls which was a lot , and help me walk throu step by step on what to do and what we needed. She help me understand a lot about becaus this was my first major loan that i I took which was nerve wracking but when I worked with Ms.Moniqe she help settle them.

Devin P M. Erwinville – August 18, 2026
Rating: 4.5 out of 5

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she explained to me why It looked like it did and then proceeded to explain that by time we closed it would look different. She was also kind enough to answer all of my phone calls which was a lot , and help me walk throu step by step on what to do and what we needed. She help me understand a lot about becaus this was my first major loan that i I took which was nerve wracking but when I worked with Ms.Moniqe she help settle them.

Devin P M. Erwinville – August 18, 2026
Rating: 5 out of 5

Quick and easy process. Everything was excellent.

Rebecca H. Semmes – August 17, 2026
Rating: 5 out of 5

I had a great experience working with Liz. She was very professional, knowledgeable, responsive, and always took the time to explain everything clearly. She made the entire process easy and stress-free, and I truly appreciate her dedication and excellent customer service. I would highly recommend Liz to anyone looking for a trustworthy and helpful loan officer.

Edislin P. Lake Charles – August 31, 2026
Rating: 4.5 out of 5

Very good service. Made the process easy for a first time home builder

Slate L. Jennings – July 22, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track. It’s refreshing to work…

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

Great transaction

Becky M B. Baton Rouge – August 5, 2026
Rating: 5 out of 5

As a first time home buyer they made the experience really easy. Everything was done over the phone and app so that made it super convenient for us. Definitely recommend GMFS for anyone lioking looking to purchase a home.

Sean B. Sunset, LA – July 21, 2026
Rating: 5 out of 5

Shannon did an amazing job keeping all parties updated and getting us to the closing table as smoothly and quickly as possible. I was so impressed!

Katie M. Baton Rouge – August 25, 2026
Rating: 5 out of 5

Phenomenal person!! , easy to work with and fast!!

10 out of 10!!

Earl J. August 10, 2026
Rating: 5 out of 5

Lance was very hands on and took care of everything I needed in timely matter and was great at communicatin.

Rashard L. Baton Rouge – July 27, 2026
Rating: 5 out of 5

Neil and his team always take great care of me during the mortgage process!

Taylor T. Moss Point – August 23, 2026
Rating: 5 out of 5

Ashley was super responsive and helpful throughout the entire mortgage process, paying close attention to the my specific loan needs and getting me taken care of. From helping me find specific items that where needed, to helping me understand where we are in the loan process she was incredibly diligent and pleasent to deal with. If I ever have a friend of family member looking to buy a home, I’d recommend Ashley 11/10 times.

Austin Dean G. Sulphur – August 31, 2026
Rating: 5 out of 5

Great Service! Very personable.

peyton m. July 22, 2026
Rating: 5 out of 5

Very efficient and communicative

Beau S. Covington – August 13, 2026
Rating: 5 out of 5

Very helpful

Clint W. Zachary – July 26, 2026
Rating: 5 out of 5

Team was great and quick to answer questions. they made the buying process very easy

Matthew O. Prairieville – August 12, 2026
Rating: 5 out of 5

Yall were so patient with us being first time home buyers and never hesitated to break the details down to us so we could understand. Thank yall so much!

Molly B. Ocean Springs – August 29, 2026
Rating: 5 out of 5

Jason and team, thank you for everything. Your are the best.

Sommer W. Lafayette – August 5, 2026
Rating: 4.25 out of 5

Good communication

Kelly Phillips G. Harahan – August 29, 2026