Customer Reviews

Rating: 5 out of 5

Both Melissa and Laura Knoll kept us informed at all times, Laura Hartley did a wonderful job of keeping us well informed and let us know what to expect next. We were so very pleased with the wonderful service that we had and nothing was late at all Thanks to all of you, yall are our Heroes! Cliff and Kay

Andrew Clifton S. Baton Rouge – August 27, 2026
Rating: 5 out of 5

Your agency was great! Y’all had great communication. Your app made signing all those documents super simple and getting everything signed before closing made closing super quick. Not to mention it only took like 20 days to close after going under contract.

Robert Justin E. Satsuma – September 3, 2026
Rating: 5 out of 5

Great follow through, consistent all around, quality service, my family will continue to use her services in the future.

Charlie R. Mandeville – September 17, 2026
Rating: 5 out of 5

Easy to work with and very transparent

Jason Scott W. Axis – September 6, 2026
Rating: 5 out of 5

Will was very professional and closed out loan in record time!

Britny A. Bay Saint Louis – September 10, 2026
Rating: 5 out of 5

Jan goes ABOVE AND BEYOND IN CUSTOMER SERVICE!!

Extremely KNOWLEDGEABLE AS WELL !!

Amy M. Beaufort – September 9, 2026
Rating: 5 out of 5

Crystal & the team at GMFS were very timely and helpful throughout the entire process. Any time I had a question they were available to answer immediately and very friendly. The financing process was a breeze because of the great team we were working with!

Christopher Phillip S. Youngsville – September 18, 2026
Rating: 5 out of 5

Lance is amazing. Very informative and ensures complete understanding Every step of the process.

Deon Marie G. Thibodaux – September 11, 2026
Rating: 5 out of 5

Ashley was super responsive and helpful throughout the entire mortgage process, paying close attention to the my specific loan needs and getting me taken care of. From helping me find specific items that where needed, to helping me understand where we are in the loan process she was incredibly diligent and pleasent to deal with. If I ever have a friend of family member looking to buy a home, I’d recommend Ashley 11/10 times.

Austin Dean G. Sulphur – August 31, 2026
Rating: 5 out of 5

Blake explained all of the complexities of the financing options we explored. He was very patient and detailed in helping us understand everything. This was a very professional and enjoyable experience.

Jason Gerard J. Baton Rouge – August 12, 2026
Rating: 4.75 out of 5

Even though you needed another appraisal the rest of the process was easy enough that it off set the rest.

Christopher Ross M. Grand Bay – August 25, 2026
Rating: 5 out of 5

Thank you

Coby Mitchell B. Prairieville – September 1, 2026
Rating: 5 out of 5

Top notch service and rates. Great experience and highly recommend.

Stephen H. September 2, 2026
Rating: 5 out of 5

Thank you for answering my countless questions.

Kaitlin M. Daphne – September 7, 2026
Rating: 5 out of 5

Great communication! Excellent customer service!

Adrienne G. Mobile – August 27, 2026
Rating: 5 out of 5

she helped us. She always had a solu

Bryce Allen R. Lake Charles – September 2, 2026
Rating: 5 out of 5

Stacey and her team at GMFS were incredibly professional and knowledgeable. They made the entire process effortless and stress free. I would highly recommend them if you are in need.

Keri S. Youngsville – August 31, 2026
Rating: 5 out of 5

The whole team provided a fantastic experience.

William B W. Mandeville – August 15, 2026
Rating: 5 out of 5

Communication and commitment to the customer was exceptional!

Stephanie Fruge’ L. Youngsville – August 27, 2026
Rating: 5 out of 5

Darren stayed on top of everything to ensure the process kept churning along and we were able to close on time, despite a few things that kept popping up that had a chance to delay.

Tyler John L. New Orleans – September 8, 2026
Rating: 5 out of 5

Awesome ! She is very professional , caring, and knowledgeable. She handled all my questions.

Lucy Adele P. Youngsville – September 17, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track. It’s refreshing to work…

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

Stephanie helped me with quite a complicated situation with the v.a. She was able to get everything needed for me to close on a wonderful house. As a small business owner with other property now being rented she was able to make a complicated situation feel easy.

Nicholas B. Covington – August 28, 2026
Rating: 5 out of 5

Easy process. Nice people.

Tara S. Moss Point – August 25, 2026
Rating: 5 out of 5

Stephanie is great with communication. Never waits to reachout for new clients. Stephanie genuienly wants the best for all her clients and that’s why we choose GMFS.

Tiffany L. Mandeville – August 19, 2026
Rating: 5 out of 5

Michelle was absolutely wonderful! She was there for me for the entire process, and answered every question I had timely.

Kailyn B. Mandeville – September 18, 2026
Rating: 5 out of 5

Your team was excellent! We’re easy to w

Kyle W. Ponchatoula – September 16, 2026
Rating: 5 out of 5

Lindsey was great and very helpful! She made the process very easy.

Benjamin Blake R. Reynolds – August 15, 2026
Rating: 5 out of 5

Great experience

Amanda E. Ventress – August 24, 2026
Rating: 5 out of 5

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and…

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and kind throughout the entire process. I’m so grateful for everything she did to help us get to closing and would absolutely recommend her to anyone looking for a great mortgage lender!

Kendall Loren Mulina D. Baton Rouge – August 22, 2026
Rating: 5 out of 5

I had such a wonderful experience working with Shannon at GMFS Mortgage! She made the entire process feel easy and manageable, was always quick to answer my questions, and kept us informed every step of the way. Buying a home can be stressful, but Shannon was incredibly helpful, responsive, and kind throughout the entire process. I’m so grateful for everything she did to help us get to closing and would absolutely recommend her to anyone looking for a great mortgage lender!

Kendall Loren Mulina D. Baton Rouge – August 22, 2026
Rating: 5 out of 5

Great experience thank you!

Gavin M. L. Gramercy – September 18, 2026
Rating: 5 out of 5

Thank you John for your speedy service you provided to my customer. We enjoyed your professionalism.

Joseph B. Saint Simons Island – September 7, 2026
Rating: 4.75 out of 5

we were promised 15k closing cost by Michelle and made our counter offer on the house accordingly. 15k was to be oaid for by seller with the understanding closing would be 15k. The actual closing came out closer to 20k

Christopher G. Covington – August 20, 2026
Rating: 5 out of 5

The only negative were the hours that I had to be at the house for the PDR.

Cindi R. Mandeville – August 22, 2026
Rating: 5 out of 5

The communication and presence throughout the whole transaction made it smooth, effective and personalized at the same time. Thank you!

Elyse L. Gonzales – September 4, 2026
Rating: 5 out of 5

Neil and his team always take great care of me during the mortgage process!

Taylor T. Moss Point – August 23, 2026
Rating: 5 out of 5

Jan and Lindsay were so easy to work with. Experience was seamless, responses were fast, will recommend to others.

Justin M. Suwanee – August 23, 2026
Rating: 4.75 out of 5

Jason responsiveness and professionalism made the whole process smoother than expecte.

Constant M. Baton Rouge – August 26, 2026
Rating: 5 out of 5

Steohanie makes everyrhing better and easy.

Sandra D. Madisonville – September 16, 2026
Rating: 5 out of 5

Great at what she does. True pro.

Ted B. August 28, 2026
Rating: 5 out of 5

Stacey was was so easy to work with. She kept me informed of the progress of my loan and next steps.

Anastasia B. Gonzales – August 15, 2026
Rating: 5 out of 5

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire…

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire process. They were always quick to answer questions, explain each step, clearly, and make sure everything was understood. Their attention to detail and commitment to making the closing process was seamless. Thanks to Stephanie and Christy. Everything came together efficiently and without unnecessary stress or delays. I truly appreciate all of your hard work and dedication and would highly recommend GMFS, Stephanie, and Christy to anyone looking for a leading team they can trust.

Magaly C. Covington – August 27, 2026
Rating: 5 out of 5

I couldn’t have asked for a smoother or more efficient loan closing and experience. Stephanie and Christy were absolute fantastic to work with from start to finish. They were professional, knowledgeable, responsive, and made one can often be a stressful process feeling incredibly easy. Communication was excellent throughout the entire process. They were always quick to answer questions, explain each step, clearly, and make sure everything was understood. Their attention to detail and commitment to making the closing process was seamless. Thanks to Stephanie and Christy. Everything came together efficiently and without unnecessary stress or delays. I truly appreciate all of your hard work and dedication and would highly recommend GMFS, Stephanie, and Christy to anyone looking for a leading team they can trust.

Magaly C. Covington – August 27, 2026
Rating: 4.5 out of 5

Ability to interact with Will during the process.

Cynthia M. Fairhope – August 22, 2026
Rating: 5 out of 5

very helpful the whole way

Chase M. Baton Rouge – August 18, 2026
Rating: 5 out of 5

Chad Horne is your guy at GMFS very knowledgeable and will get you through the process of getting it done

Brent B. August 30, 2026
Rating: 5 out of 5

Professional

courteous

responsive

Barbara Lee P. Macon – August 27, 2026
Rating: 5 out of 5

Joy was more than a Loan Officer to me during this stressful time. It was my first time buying a home and I had so many questions and uncertainty from the beginning to the end. She made every effort to make sure I was informed and confident in every decision I made. I honestly don’t know if I would have even went through witb buying a home if I wouldn’t have had her. She was the best part of the buying process, by far!

Ryan Joseph S. Lake Charles – August 22, 2026
Rating: 5 out of 5

Randi made this entire purchase possible. I really need a win and she got it for me! Thank you

Robert B A. Springfield – September 7, 2026
Rating: 5 out of 5

Chad was excellent to deal with from start to finish answering all my questions and very knowledgeable throughout the process

Brent B. Gonzales – August 30, 2026
Rating: 5 out of 5

I had a great experience working with Liz. She was very professional, knowledgeable, responsive, and always took the time to explain everything clearly. She made the entire process easy and stress-free, and I truly appreciate her dedication and excellent customer service. I would highly recommend Liz to anyone looking for a trustworthy and helpful loan officer.

Edislin P. Lake Charles – August 31, 2026
Rating: 5 out of 5

Another one closed with Neil! I love getting work with Neil, Morgan, Julia and team because I know we will close quick, he sees hiccups before they are a real problem and he is on top of it!

Hannah B. Satsuma – September 3, 2026
Rating: 5 out of 5

Stephaine and the staff were great! As a first time home buyer they made the process so smooth. I would recommend GMFS Mortgage to everyone.

Sonya C. Prairieville – September 12, 2026
Rating: 5 out of 5

Team was great and quick to answer questions. they made the buying process very easy

Matthew O. Prairieville – August 12, 2026
Rating: 4.75 out of 5

Need to confirm email address before private information is sent. The refinance would not have happened without Jared being brought in to explain the succession in detail. Timely and friendly customer service.

Twila Jean S. Hammond – August 30, 2026
Rating: 5 out of 5

Lance is friendly , knowledgeable, communicates frequently in an open an honest manner. He kept us informed on the loan process each step of the way. I truly felt he had our best interest at heart. Thanks so much Lance!

Anthony Lee M. Baton Rouge – August 30, 2026
Rating: 5 out of 5

They were very helpful explaining the whole process!

Layton M. Mobile – September 11, 2026
Rating: 5 out of 5

Melisa made the process easy. She explained things well and listened to our concerns and questions. She was very fast and efficient.

Catharine Z D. Baton Rouge – August 29, 2026
Rating: 5 out of 5

I’ve used Blake on multiple occasions and he always does a great job throughout the process.

Trett B. Kentwood – September 3, 2026
Rating: 5 out of 5

As a Realtor, my reputation relies heavily on the partners I recommend, and Jeremy is hands-down the best in the business. He provides elite communication, is proactive, got us to the closing table. Working with him means a smooth transaction and happy clients every single time. I couldn’t recommend them more highly!”

Ana T. September 6, 2026
Rating: 5 out of 5

Thanks Jan! We appreciate everything you did!

Susan N. Beaufort – September 9, 2026