Customer Reviews

Rating: 5 out of 5

Professional

John M. Baton Rouge – August 26, 2026
Rating: 5 out of 5

Stacey and her team at GMFS were incredibly professional and knowledgeable. They made the entire process effortless and stress free. I would highly recommend them if you are in need.

Keri S. Youngsville – August 31, 2026
Rating: 5 out of 5

Stephanie was a pleasure to work with! My husband and I just purchased our first home and we are new to the area. Stephanie really helped educate us on everything along the way. She also provided us with constant updates and set proper expectations. We are very happy with our experience and are settling into our new home now! 🙂

Christina H. Madisonville – August 1, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track. It’s refreshing to work…

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

I had an excellent experience working with Todd! From start to finish, he was professional, knowledgeable, responsive, and truly committed to making the lending process as smooth as possible. He communicated clearly, answered every question promptly, and went above and beyond to keep everything on track.

It’s refreshing to work with someone who genuinely cares about their clients and takes pride in their work. I would highly recommend Todd to anyone looking for a trustworthy, dependable, and knowledgeable lending professional.

Sara B G. Ventress – August 21, 2026
Rating: 5 out of 5

Melisa made the process easy. She explained things well and listened to our concerns and questions. She was very fast and efficient.

Catharine Z D. Baton Rouge – August 29, 2026
Rating: 5 out of 5

Easy to work with, and communicated well! Answered all my questions In a timely manner!

Katie T. Eunice – August 21, 2026
Rating: 4.75 out of 5

we were promised 15k closing cost by Michelle and made our counter offer on the house accordingly. 15k was to be oaid for by seller with the understanding closing would be 15k. The actual closing came out closer to 20k

Christopher G. Covington – August 20, 2026
Rating: 5 out of 5

Neil made it a easy and fun experience, also made sure to answer all questions in a timely matter.

Kraig Steven J. Theodore – August 1, 2026
Rating: 5 out of 5

Lance is friendly , knowledgeable, communicates frequently in an open an honest manner. He kept us informed on the loan process each step of the way. I truly felt he had our best interest at heart. Thanks so much Lance!

Anthony Lee M. Baton Rouge – August 30, 2026
Rating: 5 out of 5

I had a great experience working with Liz. She was very professional, knowledgeable, responsive, and always took the time to explain everything clearly. She made the entire process easy and stress-free, and I truly appreciate her dedication and excellent customer service. I would highly recommend Liz to anyone looking for a trustworthy and helpful loan officer.

Edislin P. Lake Charles – August 31, 2026
Rating: 5 out of 5

GMFS made sure that I did not get taken advantage of by a mortgage lender that was pressuring me to refinance. I chose GMFS and saved money. I trust them.

Katy M. Lafayette – July 30, 2026
Rating: 5 out of 5

Very communicative

Breann D. Baton Rouge – July 26, 2026
Rating: 5 out of 5

Easy to work with.

Scot M. August 18, 2026
Rating: 5 out of 5

Brian made our experience wonderful. He was great to work with and I will certainly recommend him to anyone I know is in need of financing

Harold David R. Gonzales – August 31, 2026
Rating: 5 out of 5

Communication

Scott W. Covington – July 27, 2026
Rating: 4.25 out of 5

Good communication

Kelly Phillips G. Harahan – August 29, 2026
Rating: 5 out of 5

Lindsey was great and very helpful! She made the process very easy.

Benjamin Blake R. Reynolds – August 15, 2026
Rating: 5 out of 5

very helpful with a complidated mortgage application. the only lender willing to even try and get me approved! Made it relatively easy… and Brad is just a good guy that goes the extra mile!

Logan T. Baton Rouge – August 26, 2026
Rating: 5 out of 5

Daren made the process feel simple and humane… worked around my schedule and cater to my needs rather than being a pushy robot like others.

Dustin E. Plaquemine – August 9, 2026
Rating: 5 out of 5

You guys were there every step of the way. Any question we had, you guys provided an answe. Thanks again

Donald W. Denham Springs – August 25, 2026
Rating: 5 out of 5

Had a great experience with the Johnson team, very efficient and answered all questions I had. Thank you for making this process easy and smooth. I would recommend Brad and his team to anyone looking to purchase or refinance!

NinjaNick July 28, 2026
Rating: 4.75 out of 5

Stephanie was very informative and helpful along the way. Always made the time to talk through any questions!

Kaitlyn B. Baton Rouge – July 31, 2026
Rating: 5 out of 5

The team that I had the pleasure of working with was patience with me for well over a year; this process started in the state of Mississippi with Branch Manager Melisa McBride after a year of disappointments in not finding a home or property, she referred me to GFMS office…

The team that I had the pleasure of working with was patience with me for well over a year; this process started in the state of Mississippi with Branch Manager Melisa McBride after a year of disappointments in not finding a home or property, she referred me to GFMS office in Macon, GA. The Macon team (John, Lindsay, Lanie). My initial contact was Branch Mgr John Peterson. Although my house hunting took over a year, John and his team did not harass me about a timeline of finding a home, they left the communication open and how they would be available to assist me with any questions, issues or concerns. I really love the fact that GFMS did not pressure me to find a home. Everyone from MeLisa in Mississippi to John and his team in Georgia was very professional but most of all patient. Thank you everyone and may you all be truly bless!

Jo Anna C. Columbus – August 13, 2026
Rating: 5 out of 5

The team that I had the pleasure of working with was patience with me for well over a year; this process started in the state of Mississippi with Branch Manager Melisa McBride after a year of disappointments in not finding a home or property, she referred me to GFMS office in Macon, GA. The Macon team (John, Lindsay, Lanie). My initial contact was Branch Mgr John Peterson. Although my house hunting took over a year, John and his team did not harass me about a timeline of finding a home, they left the communication open and how they would be available to assist me with any questions, issues or concerns. I really love the fact that GFMS did not pressure me to find a home. Everyone from MeLisa in Mississippi to John and his team in Georgia was very professional but most of all patient. Thank you everyone and may you all be truly bless!

Jo Anna C. Columbus – August 13, 2026
Rating: 5 out of 5

Neil was very helpful through out this experience as this was our first time purchasing a home we greatly appreciated his patience and his willingness to help

Rosemary McKinney R. Mobile – August 16, 2026
Rating: 4.5 out of 5

Ability to interact with Will during the process.

Cynthia M. Fairhope – August 22, 2026
Rating: 5 out of 5

Thanks to the team at Manuel Mortgage, I was able to close on a home loan in 24 days. Fannie Lavergne accommodated my schedule and my concerns. Thank you, Frannie!

Crystal C. August 6, 2026
Rating: 5 out of 5

Great communication! Excellent customer service!

Adrienne G. Mobile – August 27, 2026
Rating: 5 out of 5

The process was quick and efficient. We closed in less than a month, start to finish. Brandy and Jason went out of their way to make our closing happen quickly and find us the best loan option for us.

Karoline L. Prairieville – August 15, 2026
Rating: 5 out of 5

Ashley was on top of everything from the start, she was completely accommodating to our busy schedules, she handled everything amazingly !

Jamie O. Lake Charles – August 29, 2026
Rating: 5 out of 5

John went above & beyond our expectations in securing our loan! Would highly recommend John & company to anyone looking for loan! thank you!

Janet G. Carthage – August 12, 2026
Rating: 5 out of 5

Neil and his team were helpful and courteous with everything along the way to securin my loan.

James Steven W. Mobile – August 24, 2026
Rating: 5 out of 5

Working with Stinson Lanoix was hands down one of the easiest parts of the home-buying process. He is incredibly knowledgeable, answered every question I had (and trust me, I had a lot), and made what could have been a stressful experience feel completely seamless from start to finish. I couldn’t recommend him more!

Kristen J. July 29, 2026
Rating: 5 out of 5

Frannie, you and your team were absolutely amazing throughout the entire process. We cannot thank you all enough!

Frances Christine M. Broussard – August 8, 2026
Rating: 5 out of 5

Blake explained all of the complexities of the financing options we explored. He was very patient and detailed in helping us understand everything. This was a very professional and enjoyable experience.

Jason Gerard J. Baton Rouge – August 12, 2026
Rating: 5 out of 5

Both Melissa and Laura Knoll kept us informed at all times, Laura Hartley did a wonderful job of keeping us well informed and let us know what to expect next. We were so very pleased with the wonderful service that we had and nothing was late at all Thanks to all of you, yall are our Heroes! Cliff and Kay

Andrew Clifton S. Baton Rouge – August 27, 2026
Rating: 5 out of 5

Easy process. Nice people.

Tara S. Moss Point – August 25, 2026
Rating: 5 out of 5

Quick and easy process. Everything was excellent.

Rebecca H. Semmes – August 17, 2026
Rating: 5 out of 5

Neil walked us through the process every step of the way. He was responsive to our needs. He followed up with a a personal call to congratulate us upon closing and even recommended a local area restaurant! Awesome job Neil!

Garth H. Dauphin Island – September 1, 2026
Rating: 5 out of 5

Clear and easy process. Clients were informed every step of the way, and there were no hang ups because every potential speed bump was preemptively handled.

Cam P. Baton Rouge – August 14, 2026
Rating: 4.5 out of 5

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she…

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she explained to me why It looked like it did and then proceeded to explain that by time we closed it would look different. She was also kind enough to answer all of my phone calls which was a lot , and help me walk throu step by step on what to do and what we needed. She help me understand a lot about becaus this was my first major loan that i I took which was nerve wracking but when I worked with Ms.Moniqe she help settle them.

Devin P M. Erwinville – August 18, 2026
Rating: 4.5 out of 5

Ms.Moniqe Smith was a wonderful lady to work with and she was also very helpful in the process of getting the loan. she also help calm my nerves whenever I saw something that didn’t look right in the paperwork and ensured me that it would all be fixed or she explained to me why It looked like it did and then proceeded to explain that by time we closed it would look different. She was also kind enough to answer all of my phone calls which was a lot , and help me walk throu step by step on what to do and what we needed. She help me understand a lot about becaus this was my first major loan that i I took which was nerve wracking but when I worked with Ms.Moniqe she help settle them.

Devin P M. Erwinville – August 18, 2026
Rating: 5 out of 5

Lance is very knowledgeable and efficient with the entire loan process. There was never a point where I felt unsure about each step of the way.

Earl L C. Zachary – July 29, 2026
Rating: 5 out of 5

Joy was more than a Loan Officer to me during this stressful time. It was my first time buying a home and I had so many questions and uncertainty from the beginning to the end. She made every effort to make sure I was informed and confident in every decision I made. I honestly don’t know if I would have even went through witb buying a home if I wouldn’t have had her. She was the best part of the buying process, by far!

Ryan Joseph S. Lake Charles – August 22, 2026
Rating: 5 out of 5

Very pleasant to work with and everything went smoothly

Cynthia R. Slidell – August 5, 2026
Rating: 4.75 out of 5

You guys were very helpful and quick to respond, gave any awnsers to all questions

Aaron D. Baton Rouge – August 9, 2026
Rating: 4.75 out of 5

Everyone was extremely accommodating and made time to answer any questions or concerns I had. The process was made so smooth and easy and i would recommend to anyone interested!

Brennan Thomas A. Sulphur – September 2, 2026
Rating: 4.5 out of 5

Always available if we had questions, and quick to respond

Savannah C. Baton Rouge – August 15, 2026
Rating: 5 out of 5

GMFS, Todd, and especially John were absolutely fantastic to work with. Fast responses, very knowledgeable, flexible, and made the entire buying process so easy. I would highly recommend John and had a great experience.

Matt W. July 30, 2026
Rating: 5 out of 5

Great at what she does. True pro.

Ted B. August 28, 2026
Rating: 5 out of 5

Prompt, courteous and kept us aware of what to be ready to do next. These wonderful communications made our job quite easy. Here is a picture of us setting up to celebrate closing in our finest furniture.

cshrader1 August 27, 2026
Rating: 5 out of 5

This agency is tremendous! They were so easy to work with. They have great communication. Their app makes it super easy to get documents signed digitally which speeds up closing astronomically. It only took us ~20 days to go from under contract to closing.

Justin E. September 3, 2026
Rating: 5 out of 5

Stacey is one of the elite in her field. I highly recommend her to anyone looking to buy

Ted B. Youngsville – August 28, 2026
Rating: 5 out of 5

Great communication! So easy to work with!

Carol R. Gonzales – September 2, 2026
Rating: 5 out of 5

I represented the seller and not buyer but appraiser was on time and easy to work with which is important Closed on time.

Amy W. Long Beach – August 1, 2026
Rating: 5 out of 5

Brandon made the process so smooth and communicated with us throughout. We would definitely work with Brandon again in the future. He went above and beyond to assist us with our mortgage process.

Megan Pedeaux S. Greenwell Springs – July 30, 2026
Rating: 5 out of 5

Always a pleasure working with Bryan. He is very experienced and knowledgeble. He gets it done everytime with ease!

Amanda L. Denham Springs – August 22, 2026
Rating: 5 out of 5

Neil was excellent to work with eager and willing at anytime to solve any problems or questions that came up along the way!!

Garrett H. Mobile – August 9, 2026
Rating: 5 out of 5

Professional, timely All went smoothly. Great experience

Joe B. Gonzales – August 9, 2026
Rating: 5 out of 5

Jan and Lindsay were so easy to work with. Experience was seamless, responses were fast, will recommend to others.

Justin M. Suwanee – August 23, 2026
Rating: 5 out of 5

Stacy was great to work with she provided top level service, she answered my calls and emails in a timely manner and explained terms clearly. The process went smooth. Stacy and Laura made my buying process experience seem simply even when it was a lot.

Leonard S. Lafayette – September 1, 2026
Rating: 4.75 out of 5

Need to confirm email address before private information is sent. The refinance would not have happened without Jared being brought in to explain the succession in detail. Timely and friendly customer service.

Twila Jean S. Hammond – August 30, 2026