Customer Reviews

Rating: 5 out of 5

Even though the process was very stressful and difficult at times, Crystal was always there helping me along the way. She was available to walk me through things and was always a phone call away when I had questions. I could not have made it through this without her. Highly recommend!!!

Joey D. Carencro – October 9, 2026
Rating: 5 out of 5

Paul kept my client and I informed every step of the way, helped with insurance quotes and made sure the entire process was kept on track for a timely close. And he was always available for questions!

Dawnne K. Metairie – October 8, 2026
Rating: 5 out of 5

Great people very easy to work with

Trever Scott N. Welsh – September 24, 2026
Rating: 5 out of 5

My bank told me you were the only company that could beat their rates.

John M. T. Wilmer – September 30, 2026
Rating: 5 out of 5

Stinson made this closing a breeze for me and was very helpful throughout the loan process. Very knowledgeable and was quick to jump in when something came up. Great experience all-around!

Brad S. October 2, 2026
Rating: 4.75 out of 5

John was very helpful in explaining the reasoning and process behind every step of the mortgage process, and was attentive to receiving and distributing the required documents in a timely manner during the closing process.

Evan L. Macon – October 9, 2026
Rating: 5 out of 5

Randi Barrett made all the difference. Her knowledge, responsiveness, and pleasant demeanor is fantastic!

Cathy Cartwright S. Mandeville – October 1, 2026
Rating: 5 out of 5

Wonderful, professional people. Made the whole process so easy with the knowledge, customer serivce and professionnalism each team member offers. Highly Reccommend

Rene M. Chalmette – September 27, 2026
Rating: 5 out of 5

Frannie answered all of my questions and explained things in a way that was easy to understand !

Olivia L. Sunset – November 2, 2026
Rating: 5 out of 5

You are the best!!!

Lynnette B. Mandeville – October 1, 2026
Rating: 5 out of 5

From the start. to application. for a home to when we sign closing costs. You are doing great job. So again thank you. Our family do have a great experience. For you surgery. Again thanks

Duc Ngoc T. Mobile – October 1, 2026
Rating: 5 out of 5

Really good

Nathaniel M. Saucier – October 31, 2026
Rating: 5 out of 5

There was some numbers that didn’t match up when it comes to closing, and we really couldn’t negotiate. Also are having a issue with the closing people but I dont think its Manuels fault. Definitely not frannie’s shes amazing.

WaiKean J J. Sulphur – October 29, 2026
Rating: 5 out of 5

I loved being kept in the loop througout the whole process.

Lori H. Covington – October 15, 2026
Rating: 5 out of 5

They was very helpful

Ricky M. Meridian – October 23, 2026
Rating: 5 out of 5

He was very efficient and communicative through the entire process.

Shannon Dene M. Zachary – October 9, 2026
Rating: 5 out of 5
Brian J. October 8, 2026
Rating: 5 out of 5

Working with the GMFS team was a fantastic experience. They kept the loan approval process quick, straightforward, and transparent from start to finish.

Gerald H. Denham Springs – October 4, 2026
Rating: 5 out of 5

Joy was so helpful, professional, and quick to answer any questions.

Harrison Mills F. Broussard – November 3, 2026
Rating: 5 out of 5

Friendly and knowledgeable staff! Very responsive and helpful!

Crystal Danielle J. Breaux Bridge – November 1, 2026
Rating: 5 out of 5

Lance was very accommodating and really great with communicating if what to expect. I would use Lance again for my mortgage needs

Nedra G. Zachary – October 27, 2026
Rating: 5 out of 5

This branch has been phenomenal in guiding us through the process.

Judith R. Chunchula – November 2, 2026
Rating: 5 out of 5

Josh was super helpful and went above and beyond helping us!

Grant K. Nashville – September 29, 2026
Rating: 5 out of 5

No issues.

Eric G. Crowley – October 23, 2026
Rating: 5 out of 5

Very well handled and very informative. Loved working with Ashley she does a great job. Thank you

John L S. Sulphur – September 28, 2026
Rating: 5 out of 5

Smooth and easy process! Very patient and understanding.

Vanessa S. Collins – October 2, 2026
Rating: 5 out of 5

Jason and Brandy were great to work with. Quick responses and answered all our questions on our refinance. They made the process easy and stress free. My wife and I highly recommend.

Raymond N. Baton Rouge – October 8, 2026
Rating: 5 out of 5

We had such a wonderful experience working with our mortgage team while purchasing our new home! From the very beginning, they were helpful, patient, and always willing to answer our questions. Buying a house can be stressful and overwhelming, but they made the process feel so much easier and kept…

We had such a wonderful experience working with our mortgage team while purchasing our new home! From the very beginning, they were helpful, patient, and always willing to answer our questions. Buying a house can be stressful and overwhelming, but they made the process feel so much easier and kept us informed every step of the way.

They were professional, responsive, and genuinely seemed to care about helping us get into our new home. We are so thankful for all of their hard work and guidance throughout the entire process.

We are officially homeowners, and we couldn’t be happier! 🏡❤️ Thank you so much for helping make this dream a reality for our family!

Tasha M. Prairieville – September 27, 2026
Rating: 5 out of 5

We had such a wonderful experience working with our mortgage team while purchasing our new home! From the very beginning, they were helpful, patient, and always willing to answer our questions. Buying a house can be stressful and overwhelming, but they made the process feel so much easier and kept us informed every step of the way.

They were professional, responsive, and genuinely seemed to care about helping us get into our new home. We are so thankful for all of their hard work and guidance throughout the entire process.

We are officially homeowners, and we couldn’t be happier! 🏡❤️ Thank you so much for helping make this dream a reality for our family!

Tasha M. Prairieville – September 27, 2026
Rating: 5 out of 5

Very creative

Robert Dixon K. Oxford – October 4, 2026
Rating: 5 out of 5

Great service

Edward K. Prairieville – September 30, 2026
Rating: 5 out of 5

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Andrea M. Saint Amant – October 13, 2026
Rating: 5 out of 5

Josh went over and above to get us the right loan and close

Gabrielle A. K. Nashville – September 25, 2026
Rating: 5 out of 5

Knowledge, courtesy, efficiency, communication

Phyllis B. New Roads – November 4, 2026
Rating: 5 out of 5

Jason was friendly, professional, and conscientious. He went above and beyond at every step of the process, helping ensure my mortgage was approved in a timely manner prior to closing. I would definitely recommend his services.

Van D. Baton Rouge – September 26, 2026
Rating: 5 out of 5

We were helped all along the way, any questions I had were answered and it went very smoothly!

Sarah Rose R. Gonzales – October 2, 2026
Rating: 5 out of 5

Liz was very compassionate with my buyers. She considered the long term benefits of their purchase and made sure to structure a loan that will accommodate them through their term. I appreciate her foresight that shows care beyond the closing table.

Tii A. Sulphur – November 3, 2026
Rating: 5 out of 5

I cannot recommend Missy Brackley enough! My homebuying journey was far from easy, and there were several stressful moments along the way, but Missy never gave up on me. She was patient, understanding, and fought right alongside me to make sure I made it to the closing table. What stood…

I cannot recommend Missy Brackley enough! My homebuying journey was far from easy, and there were several stressful moments along the way, but Missy never gave up on me. She was patient, understanding, and fought right alongside me to make sure I made it to the closing table.

What stood out most was how much she genuinely cared. She was always available to answer questions, guide me through the process, and keep me encouraged when things became overwhelming. At no point did I feel like just another transaction. She treated me like family and celebrated every milestone with me.

Even after closing, Missy continued to go above and beyond, checking in on us and even sending a thoughtful closing gift to our new home. That level of care and professionalism is hard to find.

Thanks to Missy, my family and I are finally home. For that, I’ll always be grateful. If you’re looking for a realtor who is knowledgeable, dedicated, compassionate, and willing to go the extra mile for her clients, Missy is the one you want in your corner.

Thank you, Missy, for helping turn a stressful process into a dream come true.

Brian Anthony J. New Orleans – October 6, 2026
Rating: 5 out of 5

I cannot recommend Missy Brackley enough! My homebuying journey was far from easy, and there were several stressful moments along the way, but Missy never gave up on me. She was patient, understanding, and fought right alongside me to make sure I made it to the closing table.

What stood out most was how much she genuinely cared. She was always available to answer questions, guide me through the process, and keep me encouraged when things became overwhelming. At no point did I feel like just another transaction. She treated me like family and celebrated every milestone with me.

Even after closing, Missy continued to go above and beyond, checking in on us and even sending a thoughtful closing gift to our new home. That level of care and professionalism is hard to find.

Thanks to Missy, my family and I are finally home. For that, I’ll always be grateful. If you’re looking for a realtor who is knowledgeable, dedicated, compassionate, and willing to go the extra mile for her clients, Missy is the one you want in your corner.

Thank you, Missy, for helping turn a stressful process into a dream come true.

Brian Anthony J. New Orleans – October 6, 2026
Rating: 5 out of 5

All good.

David M. September 30, 2026
Rating: 4.25 out of 5

NA i don’t like surveys

Whitney K. Baton Rouge – November 4, 2026
Rating: 5 out of 5

They made the whole process so smooth and easy! They were very friendly and easy to work with!

Millicent J. Gonzales – September 29, 2026
Rating: 5 out of 5

My experience with Stephanie and her team was absolutely amazing!!! Stephanie and christy worked miracles with my situation. They were attentive, patient, understanding, and just overall amazing. Stephanie made sure to remind me that she KNEW she could get us in a house. That confidence within her work speaks for…

My experience with Stephanie and her team was absolutely amazing!!! Stephanie and christy worked miracles with my situation. They were attentive, patient, understanding, and just overall amazing. Stephanie made sure to remind me that she KNEW she could get us in a house. That confidence within her work speaks for itself. I loved everything about this process. She even recommended me to the best realtor, Ashley which helped us save money tremendously!! I would highly recommend Stephanie to anyone in need!!

Thailand A. Covington – September 26, 2026
Rating: 5 out of 5

My experience with Stephanie and her team was absolutely amazing!!! Stephanie and christy worked miracles with my situation. They were attentive, patient, understanding, and just overall amazing. Stephanie made sure to remind me that she KNEW she could get us in a house. That confidence within her work speaks for itself. I loved everything about this process. She even recommended me to the best realtor, Ashley which helped us save money tremendously!! I would highly recommend Stephanie to anyone in need!!

Thailand A. Covington – September 26, 2026
Rating: 5 out of 5

Return customer. Always exceptional service.

Jennifer S. November 2, 2026
Rating: 4.75 out of 5

Missy was very responsive and maintained communication with us, specially in the initial stages of the process. I suggest being more descriptive with first time home buyers. She was patient when asked to explain.

Daniela D. Metairie – October 24, 2026
Rating: 5 out of 5

Friendly, courteous, and caring people

made the process a pleasant experience.

Keith Woodson B. Warner Robins – November 3, 2026
Rating: 5 out of 5

Paul made the experience GREAT!! From start to finish any questions or concerns Paul made sure everything was taken care of on all ends from realtor to attorney’s super easy. Thank you Paul and GM. Kelsey also helped make this an easy process thank you too.

Chad H. Covington – October 18, 2026
Rating: 5 out of 5

Stephanie is verg good at what she does!! I highly recommend her.

Paige D. Slidell – October 8, 2026
Rating: 5 out of 5

Everyone at GMFS Mortgage was very kind and helpful. You all made something difficult and scary into something easy! Every question I asked was answered with patience and politeness. Thank you for helping me buy my new home!!

Brenda B. Baton Rouge – September 30, 2026
Rating: 5 out of 5

Always easy working with Brad. Highly recommend!

Leslie D. Baton Rouge – October 5, 2026
Rating: 5 out of 5

Josh Foster and his team, really helped me understand the process of buying a house and helping me purchase my 1st home.

Samuel L. October 18, 2026
Rating: 5 out of 5

Bryan and his team very patient, thorough, and knowledgeable throughout every step of the process. They kept us informed and were always available to answer questions.

Karli C. Baton Rouge – October 10, 2026
Rating: 5 out of 5

I’m so grateful to have had her (Crystal G.) as my lender for my first home purchase! She was super sweet, attentive, and always just one phone call away. No matter how many questions I had, she took the time to answer them and explain everything so I understood each…

I’m so grateful to have had her (Crystal G.) as my lender for my first home purchase! She was super sweet, attentive, and always just one phone call away. No matter how many questions I had, she took the time to answer them and explain everything so I understood each step. She made the experience feel personal, like having a big sister or cousin guiding me through it. I truly felt supported and cared for. She stayed on top of everything and made sure we stayed on track to close on time. Thank you for your patience, dedication, and for helping me and my daughter reach such a special milestone. I would absolutely recommend her!

peldia p. October 17, 2026
Rating: 5 out of 5

I’m so grateful to have had her (Crystal G.) as my lender for my first home purchase! She was super sweet, attentive, and always just one phone call away. No matter how many questions I had, she took the time to answer them and explain everything so I understood each step. She made the experience feel personal, like having a big sister or cousin guiding me through it. I truly felt supported and cared for. She stayed on top of everything and made sure we stayed on track to close on time. Thank you for your patience, dedication, and for helping me and my daughter reach such a special milestone. I would absolutely recommend her!

peldia p. October 17, 2026
Rating: 5 out of 5

Josh helped me understand the process of buying a house. He worked very hard to get me what I wanted.

Samuel L. Ponchatoula – October 17, 2026
Rating: 5 out of 5

Always a pleasure to work with

Michael A. Denham Springs – November 3, 2026
Rating: 5 out of 5

Great people and love to help you get what you need

Jessica S. October 21, 2026
Rating: 5 out of 5

Stephanie has been my lender through two home purchases and a refinance over the past thirteen years, and in that time she has never once just processed a transaction. She listens first. She asks the right questions until you see what she already sees, not because she’s steering you toward…

Stephanie has been my lender through two home purchases and a refinance over the past thirteen years, and in that time she has never once just processed a transaction. She listens first. She asks the right questions until you see what she already sees, not because she’s steering you toward a decision, but because she’s making sure you don’t end up somewhere you’ll regret. She started as my lender and became someone I trust with the hardest, most stressful moments of my financial life: buying a home, refinancing, navigating major life changes. Every time, she met it with the same calm competence and genuine warmth, the kind that makes a complicated process feel manageable instead of overwhelming. There’s a saying that you can have quality or speed, never both. Stephanie is proof that saying was written before anyone worked with her. She moves with real intention, never cuts corners, and still makes the process feel unhurried and human, all while getting it done fast. When we closed my most recent refinance, I walked into her office with a bottle of champagne, because for me it was never just about the paperwork. It marked a real turning point, and I couldn’t have gotten there without her. Stephanie is exactly why GMFS has earned a client for life, and I hope she knows how much her work has meant to me over the years.

Natasha Windmann T. Madisonville – September 25, 2026
Rating: 5 out of 5

Stephanie has been my lender through two home purchases and a refinance over the past thirteen years, and in that time she has never once just processed a transaction. She listens first. She asks the right questions until you see what she already sees, not because she’s steering you toward a decision, but because she’s making sure you don’t end up somewhere you’ll regret. She started as my lender and became someone I trust with the hardest, most stressful moments of my financial life: buying a home, refinancing, navigating major life changes. Every time, she met it with the same calm competence and genuine warmth, the kind that makes a complicated process feel manageable instead of overwhelming. There’s a saying that you can have quality or speed, never both. Stephanie is proof that saying was written before anyone worked with her. She moves with real intention, never cuts corners, and still makes the process feel unhurried and human, all while getting it done fast. When we closed my most recent refinance, I walked into her office with a bottle of champagne, because for me it was never just about the paperwork. It marked a real turning point, and I couldn’t have gotten there without her. Stephanie is exactly why GMFS has earned a client for life, and I hope she knows how much her work has meant to me over the years.

Natasha Windmann T. Madisonville – September 25, 2026
Rating: 5 out of 5

Michelle Acosta was great to work with. She was extremely informative and helpful in my decision making and easy to work with. Thank all of you for your support.

Michele M. Ponchatoula – October 28, 2026
Rating: 5 out of 5

Easy process

Michael Harold S. Ovett – October 17, 2026
Rating: 5 out of 5

The whole process was quick and easy!

Ezra A. Scott – September 27, 2026
Rating: 5 out of 5

Made the process as smooth as possible

Trenton M. Zachary – October 17, 2026
Rating: 5 out of 5

I met Stephanie through a client and never looked back! She is my top client recommendation, and takes care of all our friends and family!!

Shannon A. October 6, 2026