My interaction with Mark was above what I expected. He and his team were on mark with everything and kept me informed of every little aspect of the process. The follow-up letters I get in the mail are a bit different. When I did not reply to the OPTIONAL insurance I started to receive pink letters. We all know that pink letters mean late payments. As I get older I feel I don’t need additional stress. By implying I am late on my mortgage with a pink offer letter is bad taste, IMO.
[GMFS MORTGAGE reply: The pink paperwork was investigated and determined to be a third party solicitation not authorized by nor affiliated with GMFS Mortgage in any manner.]